How to Make an Appointment in Chelsea and Westminster Hospital
The NHS eReferral Service is used to schedule appointments with the Chelsea and Westminster Hospital. You can choose and book your first outpatient appointment on a day and time that is convenient for you using the ERS.
Find a Consultant of Chelsea and Westminster Hospital from Here.
Appointments in Chelsea and Westminster Hospital can be made in one of three ways:
- While you are at your GP appointment, your GP will book you.
- You can reach the ERS appointment line at 0345 608 8888, which is open Monday through Friday from 8 a.m. to 8 p.m., and on weekends and holidays from 8 a.m. to 4 p.m. (closed on Christmas Day). The cost of a call may vary.
- Online booking is available at www.nhs.uk/referrals.
- You can call 0345 850 2250 from a textphone.
Please remember that you will need the booking reference number listed on your booking letter, as well as a password/access code provided by your GP practice, to book online or through the ERS line. If you don’t have or have misplaced this information, please contact your GP practice.
How to Change or Cancel an Appointment in Chelsea and Westminster Hospital
If you need to cancel or are unable to attend your appointment, please notify us as soon as possible so that the day and time can be offered to someone else.
First appointment
Please contact to change or cancel your initial outpatient appointment with us:
- Chelsea and Westminster Hospital Contact No. 020 3315 6666 (8:30am–5:30pm, Monday–Friday)
You should also call the number if you need to change or cancel an appointment that is less than 48 hours away. Please be aware that if you miss a booked appointment without contacting us, we may send you back to your GP.
Appointment for a follow-up
Please call the service treating you directly at the number shown below to change or cancel a follow-up appointment.
Department Contacts of Chelsea and Westminster Hospital
| Service | Chelsea and Westminster Hospital |
|---|---|
| Audiology | – |
| Bariatric (weight loss) surgery | 020 3315 8529 |
| Burns | 020 3315 3566 |
| Care of the elderly | 020 3315 4004 |
| Cardiology | 020 3315 5681 |
| Colorectal surgery | 020 3315 8343 |
| Colposcopy | 020 3315 5927 |
| CT scans | 020 3315 5397 |
| Dermatology | 020 3315 3584 |
| Diabetes | 020 3315 5294 |
| Dietetics | 020 3315 8178 |
| Endocrinology | 020 3315 5294 |
| Endoscopy | 020 3315 3053 |
| Ear, nose and throat (ENT) | – |
| Gastroenterology | 020 3315 8321 |
| General Surgery | 020 3315 8343 |
| Gynaecology | 020 3315 3236 |
| Haematology | 020 3315 4004 |
| Hepatology | 020 3315 8321 |
| HIV and sexual health | 020 3315 6699 |
| Maternity services | 020 3315 6000 |
| MRI scans | 020 3315 2055 |
| Neurology | 020 3315 4004 |
| Nuclear medicine | 020 3315 8415 |
| Ophthalmology | 020 3315 3235 |
| Oral surgery | – |
| Paediatrics | 020 3315 5449 |
| Pain management | 020 3315 8317 |
| Palliative (end-of-life) care | 020 3315 4004 |
| Plastic surgery | 020 3315 3566 |
| Podiatry | – |
| Renal medicine | 020 3315 1076 |
| Respiratory medicine | 020 3315 3582 |
| Rheumatology | 020 3315 4004 |
| Stroke and transient ischaemic attack (TIA) | 020 3315 4004 |
| Therapy services (hand, musculoskeletal, pelvic health, speech and language, hydrotherapy) | 020 3315 8404 |
| Therapy services (children’s physiotherapy, music therapy) | 020 3315 8667 |
| Trauma and orthopaedics | 020 3315 2777 |
| Ultrasound | 020 3315 5397 |
| Urology | 020 3315 6753 |
| Vascular surgery | 020 3315 8529 |
| X-Ray | 020 3315 5397 |
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